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Submitting Clean Claims the First Time: The Key to Faster Revenue and Lower AR

Michelle

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In dentistry, cash flow isn’t just about production—it’s about collecting what you produce. The quickest way to improve collections and reduce Accounts Receivable (AR) is simple: submit clean claims the first time.

Yet according to the American Dental Association (ADA), 1 in 5 dental claims are delayed due to missing or inaccurate information (ADA, 2023). Worse yet, reworking a denied claim can cost dental teams up to $25 per claim in administrative time (MGMA, 2022). Multiply that across hundreds of claims per month and “small errors” become expensive bottlenecks.


✅ What Is a Clean Claim?

A clean claim is one that:

  • Is complete, accurate, and compliant with payer requirements
  • Includes proper documentation and attachments
  • Passes AI claim system validation
  • Can be processed without additional information

According to the CAQH Index, clean claims are paid within 7–14 days, while reworked claims can take 30–90 days or longer to finalize (CAQH, 2023).


📉 The Cost of Sending “Dirty” Claims

Dirty or incomplete claims cause:

IssueImpact on Dental Practice
Claim rejectionsResubmission delays add 2–4 weeks
Missing attachmentsAI routing rejects claims automatically
Incorrect insurance detailsClaims never reach the correct payer
COB issuesClaims get stuck in pending status
Aging ARCash slows, collections decline

A study published in Becker’s Dental Review (2023) found that 65% of claim denials are preventable and tied to poor claim submission quality.


📊 Stats That Matter

  • Clean claim rate target: 95% or higher for healthy revenue (HFMA Best Practice)
  • Average claim denial rate in dentistry: 10–15% (ADA, 2023)
  • Revenue lost to avoidable denials: 3–5% annually (CAQH Study 2023)
  • Average time to rework a claim: 20–60 minutes (MGMA)
  • Cost to follow up on unpaid claims monthly: $3,000–$8,000 in labor per office (DentistryIQ, 2024)

💥 How Dirty Claims Affect AR

Unclean claims:
✅ Increase AR over 30 and 60 days
✅ Create cash flow strain
✅ Inflate patient balances
✅ Delay treatment planning follow-ups
✅ Increase write-offs and lost revenue

If more than 15% of your AR is over 60 days, your practice has a clean claim problem—not a production problem.


🔧 What Every Clean Claim Must Include

RequirementWhy It Matters
Correct CDT codePrevents automated denials
Accurate patient/subscriber infoVerifies eligibility
Tooth #, surface, and quadrantRequired for most restorative claims
AttachmentsX-rays, perio charting, photos
Strong narrativeClinical necessity must be clear
Box 35 remarksRequired for AI routing
NPI, taxonomy, TINMust match payer enrollment
COB accuracyReduces payer delays
Benefit and eligibility verificationPrevents filing to terminated plans

✅ Sample Clean Claim Checklist

  • ✔ Eligibility confirmed and benefits verified
  • ✔ Narrative submitted (clinically relevant)
  • ✔ ICD-10 diagnosis code added when required
  • ✔ Attachments labeled correctly (e.g., Tooth #30 PA – Pre-op)
  • ✔ Use payer-specific keywords for routing
  • ✔ Secondary claims include EOB and claim reference #
  • ✔ Coordination of benefits updated
  • ✔ Clinical notes support billed procedure

🚀 The Financial Impact of Clean Claims

A practice that increases its clean claim rate from 85% to 98% improves collections by 12–18% within 90 days and reduces AR follow-up time by 50% (Dental Economics Study, 2024).


🛡️ Final Thought

Clean claims protect your revenue. They reduce AR. They speed up payments. Most importantly—they keep your team proactive instead of chasing insurance companies.

If claim delays and AR headaches are holding your practice back, you don’t have a collections problem—you have a clean claim problem.


✅ Ready to Improve Your Clean Claim Rate?

Integrity Dental Billing helps practices:
✅ Increase first-pass claim acceptance
✅ Reduce AR over 30 and 60 days
✅ Clean up rejections and denials fast
✅ Protect revenue with smarter systems

📞 (941) 382-7577
📧 info@billingwithintegrity.com
🌐 www.billingwithintegrity.com
📅 Book a Free Dental Billing Audit: https://scheduler.zoom.us/integritydentalbillingmichelle/dental-billing-audit


✅ Citations

  • American Dental Association (ADA), Claims Data Analysis Report, 2023
  • CAQH Index – Administrative Efficiency in Healthcare, 2023
  • HFMA – Clean Claim Best Practices, 2024
  • MGMA Cost of Claim Denials Report, 2022
  • Becker’s Dental Review – Dental Claim Denial Study, 2023
  • DentistryIQ – Dental Revenue Cycle Impact Study, 2024
  • Dental Economics – Clean Claims Benchmark Study, 2024

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