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From Burnout to Breakthrough: How One “Part-Time Plan” Became a Full-Blown Mission to Clean Up Dental Billing
When I moved to Florida in 2017, I had one plan: slow down.
Trade in the chaos for palm trees, maybe work part-time doing what I knew best — dental billing. Nothing major. No late nights. No caffeine-fueled spreadsheets. Just a peaceful little gig.
But God… had other plans.
Within weeks of working for a billing company, I saw things that made my stomach drop.
Claims were being sent without attachments.
Adjustments were being written off like confetti.
Dentists were losing money — not because they weren’t working hard, but because their billing company didn’t care enough to fight for them.
Transparency? Nonexistent.
Accuracy? Optional.
Integrity? Nowhere in sight.
And that’s when something in me snapped — in the best possible way.
I remember sitting at my kitchen table, surrounded by Post-It notes, muttering, “There’s got to be a better way.” (And yes, there was coffee involved — lots of it.)
What started as one woman’s mission to fix the mess turned into a movement:
âś… Honest billing.
âś… No shortcuts.
âś… Real transparency.
✅ And a promise that every dentist we serve will know exactly what’s happening with their money.
That’s how Integrity Dental Billing was born — not from a business plan, but from conviction.
Now, years later, we’ve built a team that fights for every dollar like it’s our own. We turn billing chaos into clean claims, messy AR into momentum, and burned-out teams into believers again.
Because billing isn’t just about money — it’s about trust.
It’s about protecting the heartbeat of your practice while you focus on the smiles.
It’s about doing the right thing — even when no one’s watching.
So, no — I didn’t plan to start a company.
I just couldn’t sit by and watch good dentists lose what they worked so hard for.
And honestly?
That fiery little decision has become my favorite plot twist ever. đź’ś
