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I Was Just a Girl With Post-It Notes and Big Dreams
I was just a girl with Post-It notes and big dreams when I moved to Florida in 2017. My plan was simple—slow down, work part-time, and enjoy the sunshine after three decades in dentistry. I wanted to breathe, recharge, and step back from the long hours I’d given to the profession I loved.
When I accepted a part-time position at a dental billing company, I thought it would be easy. Help a few practices, keep my skills sharp, and finally embrace balance. But that’s not what happened.
The Moment Everything Changed
It didn’t take long before I saw what was really happening behind the scenes. Claims were rushed. Errors were ignored. Thousands of dollars sat uncollected. Patients were confused, and dentists were often left in the dark about what was happening to their money.
The process was broken—and worse, it lacked integrity. Dentists deserve transparency. Teams deserve real support. And billing should never compromise a practice’s reputation or its revenue.
That truth lit a fire in me, and I knew I couldn’t stay where I was. So, I walked away.
Building a Vision From Post-It Notes
When I left, I didn’t have a formal business plan or investors. What I had were Post-It notes—colorful reminders filled with ideas, prayers, and late-night scribbles. Between cups of coffee and flashes of inspiration, a vision took shape: create a dental billing company that values honesty, precision, and people over profit.
That vision became Integrity Dental Billing.
Creating a Standard I Could Stand Behind
From the very beginning, I built this company on my own terms:
- No outsourcing overseas—only real people supporting real practices.
- No shortcuts—every claim clean, every payment documented, every dollar tracked.
- No corporate coldness—just relationships, trust, and results.
I didn’t follow the industry trend. Instead, I redefined it. Integrity would lead the way in every process, every policy, and every promise.
If you want to see how clean, compliant billing systems can transform your practice, visit our Dental Billing Services page or download the free Clean Claims Checklist. Both were designed to help dental teams improve efficiency and revenue collection.
The Mission Behind the Name
Today, Integrity Dental Billing is more than a business—it’s a mission and a promise. We protect practices that care for families and restore trust in an area of dentistry that’s often overlooked.
Our systems give teams relief, return revenue to the business, and provide doctors with peace of mind. It’s not just billing—it’s about rebuilding confidence and clarity in every transaction.
You can experience that difference by booking a free dental billing audit. It’s a transparent, no-pressure review that shows exactly where your practice might be losing money—and how to fix it.
From Post-It Notes to Purpose
I began this journey as a girl with Post-It notes and big dreams, and over time I became a woman who built something far greater than herself. Every challenge, every late-night note, and every act of faith led to one lasting truth—when integrity leads, success follows.
🔗 Internal Links (on billingwithintegrity.com)
- Homepage
- Dental Billing Services
- Resources & Free Downloads
- Book a Free Dental Billing Audit
- Michelle’s Story (if published)
🌍 Outbound Links (Authority Sources)
Forbes – Why Integrity Is the Cornerstone of Leadership
American Dental Association – Dental Claim Submission Guidelines
HIPAA Journal – Protecting Patient Information in Dental Billing

